Database & Supporter Care Officer

Location: Hospice, 185 Bostall Hill, Abbey Wood, London SE2 0GB

Salary: £22,564 – £23,587 (Dependant on experience)

Hours: Full-time. Also open to discuss part-time working


This is an exciting opportunity to be an integral part of the fundraising team. The Database and Supporter Care Officer plays a key role with in the fundraising department acting as the main point of contact for all supporter enquiries, information and supporter care within the team. You will be a champion for all data entry, ensuring a high level of data integrity is maintained through fastidious attention to detail. Excellent Stewardship of the hospice’s supporters to encourage long-term relationships will be significant part of the role.

To be successful in this role you will have experience of providing a high standard of support in a supporter or customer care service environment and with a variety of people. Working in a fundraising office and with databases is desirable but not a prerequisite, what is, however, is a willingness to learn, confidence in speaking with people and a passion for the cause. You’ll be part of a collaborative and supportive team who work closely together to achieve the Hospice’s vision. This is an exciting role and a real opportunity for someone who is looking to start or progress their fundraising career.


For an informal conversation about the role or to apply contact Hayley Brown, Individual Giving Manager –

For applications, please submit a CV and covering letter.

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