At Greenwich & Bexley Community Hospice, the wellbeing of our patients, their family and friends, staff and volunteers is our first priority and so we are following National advice and guidance about Coronavirus (COVID-19). We are taking all necessary precautions to keep our services open for the people who need us most.

You can find the latest information about the Coronavirus on the Government website here and the following information should give you everything you need to know about current Greenwich & Bexley Community Hospice procedures.

We would like to thank you all for your continued understanding and support at this time.

Please do not hesitate to contact Kate Heaps, Chief Executive or Ellen Tumelty, Matron if you have any concerns or questions.

For patients and their families

We know that for many of our patients and their families this is an even more worrying time. We are here for you and continue to adapt the ways in which we respond to Covid-19 in order to support you.

Inpatient care

Our team of doctors, nurses, health care assistants and housekeepers are working around the clock on our inpatient unit, as they always do, to care for those people who need to stay with us for end of life care or who have difficult symptoms. To protect our patients, we have had to make the difficult decision to limit the number of visitors into the inpatient unit, so at the moment only one nominated person can visit each patient. This is really tough for people, we know. Our team are helping people to stay connected in different ways using technology and the phone.

Community services

Our community teams are working differently too. Our Clinical Nurse specialists are split between two teams, with one team making vital house visits to people at home and the others calling patients on the phone, checking in to see how they are and offering advice and support to patients and other community Doctors and Nurses. This way we can ensure that we can keep up with the increasing numbers of people who need our help, enabling more people to get the care that they so desperately need. Our Community Health Care Assistants continue to visit people at home to deliver our very expert hands on care across Greenwich and Bexley.

On top of her usual workload, our Social Worker is busy ensuring patients have basic supplies at home. We are doing everything that we can to support them.

Our support staff and compassionate neighbours volunteers are working differently to keep in touch with patients who are isolated at home, or to help if they need things bringing to them.


Our volunteers as always have been incredible - always putting others before themselves. Their wellbeing is our priority and as such we have asked most of our volunteers to stay at home and stay safe.


Fundraising Events

Unfortunately we have also been forced to cancel or reschedule some of our fundraising events planned this year. If you have booked tickets to any of them we will be in touch with more details as soon as we have finalised our plans. Staying connected is really important right now so we are looking at ways of running some events virtually, such as our Mini Marathon and Boogie Wonderland.

Charity shops

Unfortunately, all of our charity shops are closed. If you planned to donate goods, please do not leave your donations outside any of our shops, please hold on to them and bring them in when we re-open. We will need them.

If you would like to support the Hospice during this time, please donate to our urgent appeal

Thank you

To everyone on the front line dealing with the crisis. Our special thanks go to all of you; health and social care workers, supermarket staff, lorry drivers, teachers, the police, council staff, funeral directors and so many others.

Look after yourself and look after each other. We are here if you need us. Thank you for your ongoing support.



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